Нужно написать каждую реплику диалога в косвенной речи, используя слова ask, answer, wants to know, say.

Customer: Can you help me?

Shop assistant: Yes, madam?

Customer: I bought this jacket yesterday and it doesn’t fit.

Shop assistant: Do you want to try a different size?

Customer: No, I’d like a refund.

Shop assistant: Have you got your receipt? Customer: Yes. Here it is.

Shop assistant: OK. So that’s 150 euros. Here you are.

The customer asks the shop assistant if he can help her.

The shop assistant answers that he can help her.

The customer says that she bought the jacket the day before and that it did not fit.

The shop assistant wants to know if she wants to try a different size.

The customer says that she would like a refund.

The shop assistant asks if she has got her receipt.

The customer answers that she has and says that it is there.

The shop assistant says that the refund is 150 euros and gives the money to her.

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